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Focus!
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5,585 Posts
Discussion Starter · #1 ·
Mike, I can\'t use my account again HELP

I cannot log in to VA on my computer - when I do log in it treats me like a new user and sends me back to the "Join VA" homepage that visitors see. WTF is the problem - this happened like a year ago and now it's back.. Go figure - i tried to reset my cookies from another machine but it didn't work. You said last time this happened that you reset something in my acct - can you help?
 

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Enlightened
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28,998 Posts
Re: Mike, I can\'t use my account again HELP

I didn't reset anything. Click on the MY COOKIES link at the bottom of the page and clear out your site cookies and try to login again.
 

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Focus!
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5,585 Posts
Discussion Starter · #3 ·
Re: Mike, I can\'t use my account again HELP

I "have no current cookies".. When I arrive at the homepage it treats me as a new user; I go to the login screen, enter my username/password, hit login, it sends me right back to the new user screen, as if i hadn't done a thing.. WTF
 

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Focus!
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Discussion Starter · #5 ·
Re: Mike, I can\'t use my account again HELP

Fixed it I just went into tools and then reset internet settings
 
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