First of all, I'd like to apologize to John for the threadjack, on previous thread.
You know, you tend to take it personally, when you put everything you have in everything you do.
You also tend to take it personally, when someone acts happy and satisfied, and they maliciously stab you in the back, making slanderous statements about your competence, and integrity, as soon as they turn the corner.
Here are a few facts:
-Client has something like 235 series tires on vehicle with hard tread. As you know, tires are important for traction on the street, as well as the dyno.
-I have more years of experience in mechanical design/modification, than I do tuning, which is a couple of years. I do make my own shift kits, based on proven techniques professional transmission builders have used to improve transmission diurability, and performance. One of my best clients, in fact, is recognized nationally, for their products and work, in the transmission business.This relationship affords me a wealth of information, and a way to check my work, based on someone who specializes in an area and is smarter than me, just like other folks depend on me, because I'm smarter than them, in specific areas. That said, I'll move on.
-Client externally shows no reservations about my recommendations or the way I intend on doing any of his work. He, at no time, before, during, or after, indicated any sort of dis-satisfaction, and if he wanted dyno charts of his car, which spins the tires violently after said work is done, he would have said he wanted to see proof of any sort of dyno useage, before he attempted to slander my work. You guys know that power figures will be low, when the tires spin violently on the dyno-that's common sense.
-He was told, exactly, that the car would be ready, IF NOTHING came up. As car people, you all know things come up, whether they be from the last fool that worked on the car, or any other malady that comes up. This affects the schedule, and I apologize for that, but I'll be damned if I compromise my work, because of anything short of the rapture. When I complete a job, IT IS DONE, and I put all of my energies into that endeavor.
-If you do not notice a problem with your car, it does not mean that you do not have one. Missing and misplaced transmission parts are classified as problem. I will not apologize for doing my job.
-Said car was purchased used-Do you know what the history of your car is, before you got it?
-Throttle cable broke on decel side of cheap, plastic boss. It broke on decel, and actually looked like it was rigged-since we are spreading information here, let's get ALL the facts out. You yourself said "shite happens" , and had no problem with me charging you for the parts, and NO labor to replace it. No good deed goes unpunished, as they say.
-Tad firmer shift. Um yeah, 50 foot scratch in 2nd on WOT, with a 3' kick to the right. No friggin way it ran like that before the shift kit and tuning.
-Um yeah, I pay cash for a $60,000 dyno, and prefer not to use it. That's rich! I really appreciate the accusation of me flat not doing my job, or using my equipment. That's pure slander, and based on not a damn thing. If it was such a big deal, I can strap that car down, and show you the smoke haze, if you'd like-it barely kept from spinning on your front runners when it was stock. I much rather to minimize hazing the shite out of somoene's tires, if I can help it, but hey, why not smoke a client's tires needlessly, because they don't pony up for good ones. If it was stick, I could get it to roll, but when I make an auto shift, I make it shift.
-The vehicle in our shop with a blown motor was built elsehwere, by another shop, and our shop's workload, literally, is 60% of work done elsewhere, and we do 1000% more than any other shop, to avoid those types of things, but poorly assembled engines blow up. If you were so nervous (and you had plenty of time to cancel) about my work, you could have mentioned it, bitched, or anything else. That's the manly thing to do.
-The work comes first-we know we are not perfect in some areas, but babysitting comes second to the work. ANYONE who knows me, knows that if they do get left hanging on anything, it's because I ran out of the 24 hours in the day, I'm at a funeral, or in the hospital.
-Coming in on sunday is a MAJOR deal for me to do, but I think nothing of it, to satisfy a client. Hopefully, that gets returned in loyalty-obviously, that is not always the case.
-Should you decide buy tires with traction and tread surface, you will see 15-25 more hp, at the rear wheels. I cannot do anymore than my best, which seems fairly sufficient for most people-people who spend less money than you, and substantially more than you-you test drove the car when you took delivery, and gave absolutely no indication of dis-satisfaction at the time.
- I told you I wanted to check the car later this week, and make sure all was still fine, and you told me OK. I guess you won't be coming in for your checkup, huh?
-When individuals do something like this, it does the rest of you a HUGE favor, because my energy gets switched into making the people that appreciate the work that I do, and do more for them.
-For those of you that think you are a pain in my arse, good, you make me strive to be better, and I at least know where I stand. I always have appreciated people that have candor, especially to your face.
-However, don't expect me to come in Sunday for you, it ain't happening now.
