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My vendor reviews. X2, VPA, Don Sharf, ViperLarry, Viper Parts Rack, Fifth Dimension

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My vendor reviews. X2, VPA, Don Sharf, ViperLarry, Viper Parts Rack, Fifth Dimension
Old August 21st, 2014, 10:21 PM   #1
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My vendor reviews. X2, VPA, Don Sharf, ViperLarry, Viper Parts Rack, Fifth Dimension

So I bought a 01 GTS that had some front end damage and have spent 40 - 50 hours researching the best parts and then tracking them down and here's my experience with them all.

X2 builders - Left 3 messages over a weeks time and emailed them twice to no avail. Scott who owns Fifth Dimension and who is repairing my car did manage to contact them and their prices were literally more expensive than the dealership... I would not do business with them.

Don Scharf - Emailed them with a parts list and even the part numbers and they never responded. Called and spoke with Ryan a few days later and gave him all the information again and he said he would see what they had and then email me the price list. Waited a couple days and called back, he said he would call back in an hour, never happened... I would not do business with them.

Viper Larry - Dodge Viper Parts Larry - Called him with my parts list, he said he'd check and call me back which he did. His prices were fair and I already have tracking numbers for all the parts. I'd definitely do business with him again.

Viper Parts Rack - Viper Parts Rack? - Your Trusted Parts, Accessories, and Upgrade Store Since 1996 - Tried calling a few times and could never get a person. I did order a part from them and since I had to use their checkout it was a pain and they do not take PayPal. I'd buy from them again but only if I couldn't get it elsewhere.

Viper Parts of America - https://www.viperpartsofamerica.com/ - I made multiple orders for small things and then realized I paid for shipping twice, I emailed them and they refunded one of the shipping charges within an hour. I was price shopping for a core support and some other large items and found a good price on Mopar Overstock. I called Keith and told him what I found and he told me to order the parts on their site and he'd refund the difference which he did within an hour of me ordering. I never even had to show him proof of the other price I'd found. I'd definitely use them again.

Fifth Dimension - Home - I was looking for a shop that specialized in Vipers and I actually found one fairly local to me. During my first phone call Scott was very knowledgeable and upfront about our possible outcomes. I'll post more when the car is done but so far he's done exactly what he said he was going to do when he said he was going to do it.

This makes you feel better when you pull in
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Old August 21st, 2014, 10:55 PM   #2
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Good review.

I know scott well. You couldn't deal with a more trustworthy or humble guy. He's worked on many of my cars including thr new t/a. Fantastic work and a very reasonable price.

I would never buy from vpa.
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Old August 22nd, 2014, 05:46 AM   #3
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Larry gave me quite the deal on a new part for the GTS and shipped fast as hell.
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Old August 22nd, 2014, 06:58 AM   #4
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Interesting about Larry. I used to post his name when people asked about parts dealers, but you never hear about him, or from him. So I stopped. Maybe he's still alive and buying wrecked Vipers?
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Old August 22nd, 2014, 09:29 AM   #5
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Really haven't bought much for the cars.

I spent about $70 with VPA about 4 years ago. Of course I wouldn't buy anything from them now at any price.

Bought coolant hoses from Chuck Tator. Good price and quick to my door.

Bought a new set of tires from PartsRack in April 2014. Best price. I think the tires were at my door step in two days from ordering.

I don't have any experience with the others named by the OP.
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Old August 22nd, 2014, 10:29 AM   #6
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Do you have any pictures of the rt10 behind that SSG srt10. It looks like it has some major body modifications done to it.
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Old August 22nd, 2014, 06:22 PM   #7
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Do you have any pictures of the rt10 behind that SSG srt10. It looks like it has some major body modifications done to it.
Ask and ye shall receive. The car had been hit hard in the rear and I believe they basically cut the back off and made a new rear end for it. Here's a link with a ton of pictures of the build. Yellow Viper Photos by 5DCollision | Photobucket
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Old August 22nd, 2014, 09:09 PM   #8
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You couldn't pay me to drive that thing!! They fucked up a nice car.

That's weird about Scharf. I have even gotten Paul on the phone on Saturdays before. Had what I needed and shot it out to me on Mon. Also had a good experience with X2.
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Old August 22nd, 2014, 09:25 PM   #9
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Most of these vendor stories have a story.
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Old August 22nd, 2014, 10:03 PM   #10
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Nothing but positive experiences buying from these guys..

- John B @ Parts Rack
- Chuck Tator @ Tator's Garage
- Mark Jorgenson @ Wood House
- Dan Cragin @ Specialty Performance Team
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Old August 22nd, 2014, 11:05 PM   #11
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JonB Acts like a douche "use the website" and I would not call him or recommend him.
I bought off of Scharf a few times, always as described but I also missed a call back before from them too.
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Old August 22nd, 2014, 11:07 PM   #12
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JonB Acts like a douche "use the website" and I would not call him or recommend him.
I bought off of Scharf a few times, always as described but I also missed a call back before from them too.
That's funny Jon B said that, my biggest complain them is they don't answer and their website is horrible and needs updated.
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Old August 23rd, 2014, 04:04 PM   #13
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Interesting about Larry. I used to post his name when people asked about parts dealers, but you never hear about him, or from him. So I stopped. Maybe he's still alive and buying wrecked Vipers?
Just bought a center console off Larry in new condition. It shipped fast and was about $250 less than the dealer wanted to charge me since they wanted me to pay for all the boots as well. Will definately be working with him for parts in the future.
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Old August 23rd, 2014, 05:38 PM   #14
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I never had a problem with viper parts of america (VPA) over 10 grand woth of parts, I got some parts from parts rack and the service was not that good.
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Old August 23rd, 2014, 08:20 PM   #15
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no dealing with X2 but I have seen them on ebay so that is good to know. I have dealt with the other 3 a few times and haven't had any issues. Jon B answered right away and always returned my emails. I even changed my mind on an order that had already shipped and he went ahead and shipped the new product and trusted me to return the other one, without charging me anything for the trouble. I would use all of them again.
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Old August 30th, 2014, 12:09 PM   #16
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I have used Don Scharf Automotive since 1998.

They have ALWAYS given me the best pricing and super fast shipping.

Parts are always as described.

I have never had the need to use anybody else.
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Old September 6th, 2014, 02:11 PM   #17
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One of their own VCA members has been waiting for the last three weeks for an answer.

Does anything at VPA have a discount anymore?

VPA discount schedule.
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Old September 8th, 2014, 10:43 PM   #18
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These are my experiences for mid-year 2014:

Viper Parts Larry - Always had a good experience multiple times. Got most of my parts to bring my Viper back to stock from him. Always got back to me the same day I emailed him and seem to have good prices.

X2 Builders - I've called and emailed X2 multiple times and never got back to me. When I do speak to someone they have been very helpful and friendly but the follow-up is none existent. Surprisingly they're very fast from their Ebay store page though where I bought a part. They've lost quite a bit of sales from me where I went to Viper Parts Larry instead.
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Old December 24th, 2014, 12:18 AM   #19
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X2 works best on eBay for sure
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