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Viper Club of America -Viper Parts of America -SRT Marv Spatz 8 page letter of Doom

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Viper Club of America -Viper Parts of America -SRT Marv Spatz 8 page letter of Doom
Old December 12th, 2013, 08:08 AM   #1
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Viper Club of America -Viper Parts of America -SRT Marv Spatz 8 page letter of Doom

If you read the original "letter of doom" thread and stayed up to date with it you'll hear of this letter referred to a couple of times. This is a letter written by Marv Spatz to Maurice in Jan. 2013. I did NOT get this letter from Maurice nor has he asked me to post this. I have redacted 2 paragraphs out the 8 pages because it contained some completely false and made up information regarding Ralph and it has no business be published by anyone on the internet. As you can see the attack on Ralph was an organized scheme by the VCA National Officers and not just a rouge BOD member (Tim W) as they would have you believe. They even prepared a press release on the entire situation.


Hi Maurice,
On the plane writing this. The bullet points didn’t work. Sorry. There is so much to consider that I did not know how to condense to that level. I’m also addressing some rumors that are circulating out there. Hopefully, just rumors.
Take a read through and call me if you have any questions. We all want the best for Ralph and SRT but our loyalty is required to be for the VCA. Hopefully Ralph will reconsider things and they will all be going in the same direction after Tuesday.
The best result in this for Ralph, SRT, and the VCA is for Ralph to stay out of club business, support the club, and the club will do what it has done in the past – promote SRT products. This policy would also be good for you, personally. There has always been negativity and complaints on the VCA and Officers. Always. It harms the club for the complaints to be received by the manufacturer. There will be complaints about you. It just comes with the position. I think we both agree that it is better for everyone – you, SRT, and the club if those complaints were turned back to the club to deal with.
Quick History:
• 2010 The Board of Directors sent a very stern warning letter to Jon Brobst
• 2012- January- A different Board of Directors suspended Jon Brobst/PartsRack. It was unanimous by all directors. The status of Jim Johnson was not in good standing due to a petition that contained only 25% of the information required by him to turn in
• 2012-December- The same board that issued the initial suspension voted by majority of the entire board (not just of those voting) to modify and extend the suspension term (the amended suspension).
• 2013 – January-Yet another (third) board votes unanimously to keep the amended suspension in place and modify it to permit Jon to make an application for reinstatement after July 1, 2013. Any such re-admittance still places the entire burden of demonstrating good behavior change on Jon. He must satisfy specific criteria for the board to even consider re admittance at any time.
The sequence of events demonstrates the following by the VCA Board:
• Just Cause
• Competent Authority
• Comparative Justice
• Right Intention
• Last Resort
• Right Spirit

All of this provides a foundation of defensive and protective action by the board. Being that the entire board, you and Jim included, voted to keep the December 31st amended suspension in place shows the strongest position of the board on this issue to date. If the board suddenly reverses its decision because of external threats or pressures and not on the merits of the actions itself, it places the club in a very vulnerable position. Not just because the board caved or “got their butts kicked”. This is not a valid reason to reinstate and the directors were clear to identify that they understood that fact. Pride and ego have nothing to do with not caving to Ralph. There are far more concerning issues if that happens. Readmitting someone receiving punishment for any reason other than that person earning it back through good behavior is dangerous for many reasons. For one, it could open the door on a case that the suspension must not have been valid or the actions not bad enough to deserve it in the first place. The club could be opened to a claim by Jon for money lost over the last year since the board obviously let him back in despite not satisfying the terms of the suspension or changing his behavior. You are now part of a decision to suspend. If I were a director and the rest voted to reinstate him for any reason other than him satisfying the terms, showing a substantial period (any consecutive 12 month period is the reference point and the safest for the club), I would immediately resign.
I would consider the liability of such a reckless action by the board to open the door to a lawsuit that places the VCA and directors in a very weakened position. This would increase if he were let back in despite bad behavior in 2012 and is suspended again at a future date. Bottom line – the only acceptable and legitimate reason for the board to allow re admittance is if Jon satisfies the terms of the suspension. And the safe period is 12 months minimum from the last amended suspension period – 2014.
I remember when Rich lost to Steve and IL was going to withdraw from the VCA. And, while they did not formally, they did lose interest for a period. Point being –
there have been bravado threats over the years when personalities in this club get bent. But they blow over and get back to having fun eventually. Here are some thoughts. It’s an impossible topic to make into something that “feels good” as this is some severe stuff.
From a business perspective to SRT, this situation seems pretty clear. There are two paths that lead to very different endings.

1) Ralph takes the path of refusing to listen to people that bring complaints to the club to him. He adopts a policy of “We make and sell cars. You have something about that, talk to us. But the VCA is a separate business. If you ave an issue there, take it up with them, not SRT.” He continues the SRT support of the VCA. There is no “big drama story” that will explode on the
internet, the negative noise will very quickly fade away, and best for SRT – they will sell the most Vipers on this path. This path is best for SRT and VCA. Brobst’s path is within his control as it has always been. If he acts properly he’ll sell more and eventually get back into the VCA. Americans want to forgive- but only those people that earn forgiveness through contrition, humbleness, and a change of heart. If he is negative and hostile, he remains out of the VCA and he sells less.

2) Ralph involves himself with the business of the VCA, undermines the board, issues mandates to the board, withdraws support of the club in any way, etc. This will become a very big story in a very bad way for him. People will want to know why. While Brobst & Co. will tout it as a “victory”,the truth is everyone comes out worse. The VCA will be pulled through the mud on the internet immediately.
Will the members miss:
The ads in the magazine? Maybe. But being realistic, who are the ads benefitting the most – SRT or the members?
Ralph’s column in the magazine? Some. But again, who really loses out? SRT, by losing the direct connection of the SRT CEO to the strongest target market for Viper, and a significant market for other SRT product. There is no question this is a lost opportunity for SRT and will turn people cold to Ralph.
Other SRT support? Members have had very little SRT support under Ralph’s watch and this will be detailed in explaining the true impact of Ralph slamming the VCA and its members. Zone level support? Not on his watch.
Special raffle car pricing? Not on his watch. Some target marketing efforts that were directly beneficial to their sales has happened. There is a perception by the members that Ralph is this massive club supporter but the facts do not back that up. It’s been fine to let people live in that illusion but it’s a bit of an opiate. They feel good thinking he is a great supporter and it’s the clubs way of helping promote the manufacturer. If Ralph slams the club, these details and facts will have to be in the VCA official response to point out to members what the truth is. That is not going to reflect well on Ralph and some will not like the club putting out the negative info on Ralph, true as it would be. Bad for both parties, but the VCA would be in a position of having to explain the “loss” was not as great as people first perceived.

The news of Ralph pulling support of the club explodes on the internet. Blogs pick it up. Because of his “rock star” status it will be a very, very big story. It is so unusual and so harsh that people beyond the club will want to know what the gossip is. It may be National Enquirer feeling junk. While they would not run stories on it, you cannot discard the likeliness that some car
magazines or publications will. It will explode on Corvette forums, Viper forums, SRT forums, and end up twisted so many ways that most won’t know what’s true. It’s a STORY. A high profile person in a very unusual action.
Mopar – VPA has become a strong seller of Viper parts. Mopar is selling more with VPA than without it. And VPA has become an asset to the dealers that are not all that skilled in Viper parts. Pietro likes VPA. Mopar likes VPA. Who thinks they will appreciate Ralph cutting off the club? I can tell you that there is some negative tone between SRT and Mopar already. I’ve over heard them and it is not pretty stuff. This would drive them even farther apart.

*** Redacted Paragraph making up lies about Ralph***


Who gets hurt most if Ralph cuts off the VCA? Without question, Ralph is hurt most.
It’s a career level blemish that will always be an asterick. Personally, I absolutely believe it will get attention of Sergio, and not in a good way. And Ralph is going to explain his undermining, intervention, and mandates successfully how? That he got involved in this issue between Brobst and the VCA, Why? That he hurt SRT relations and sales for what reason?

SRT is hurt second because it will absolutely turn off a lot of people to Viper and SRT products. Buyers just don’t like this kind of crud. The VCA will be harmed some. But this club is positioned to endure if Chrysler and SRT folds. We have shown that with two VOI events, our own Zone events since 2005, and full membership management. We did not know if there would be another Viper and have taken on the unimaginable already. It would take some efforts to inform the members, but the club will endure either way. Even if SRT folds up as the rumors out there are bouncing around that its business model is not sustainable with this product line. Again, the best for SRT and VCA is for Ralph to support the VCA.
Brobst will be harmed because he is the root cause of all of this. The club has this well documented and no matter how much Ralph or anyone else claims otherwise, the far majority know better. Jon’s reputation is well known as brash, negative, grumpy, “don’t call on Monday”. Lots of negative about him aside from the VCA. Other parties have posted that he called their boss to complain about them. So it becomes very understandable for people to see that he would be the same way to the VCA. It’s not like “Jon is so nice to everybody all the time. How could someone like that be nasty to the VCA”?. No one is surprised at his hostile aggressiveness and name
calling. Don’t confuse Jon’s efforts to “help customers” so he can sell stuff with being a helpful person in general. He helps those who he wants something from.
Whether their money, services, etc. He will leverage his “helpfulness”. That is pretty easy to identify. Not that it’s bad in and of itself, but becomes a problem when he sticks his nose in club policy and unsettles members against the club. Then he has gone beyond his parts selling business and into VCA business and he should be punished appropriately as this would not be tolerated from any other vendor.
So, if Ralph carries through on this, the VCA will absolutely be put in a position of releasing it’s reports on Brobst to the membership. Copies of his posts over the years of his hostile junk. His name calling. Jay Herbert writing that Jon was his biggest problem and disruption on the forums for years – and long before there was a Chris Marshall or VPA around. This will be an absolute requirement for the club to send to all members in its duty to defend the board’s decision of suspension and defense of not caving in to Ralph’s mandates. The blame for Ralph pulling support will fall
squarely on Brobst and his customer base will drop drastically. He will be left with a very few that will blindly follow him no matter what, but no doubt his sales will greatly suffer.
So – Ralph pulls support from the VCA and that path is destructive for everyone. Mostly him and his friend Jon.

The sideways path is if the board caves into Ralph. The problem here is that the club will still be releasing the truth, in its duty to be truthful and transparent in its responses to the people gloating about how Ralph “Kicked the Board’s butts”.
Respect for Ralph will be lost, the board will have no respect for failing to protect the club and members from someone that has done the things Brobst has done - as it is required to. Again, personally, I see a board of directors with a strong integrity of right and wrong. Their moral courage will prevail in a case like this where they are being dictated to by someone in Ralph’s position to do something they would not otherwise do. That is the test. The right path for the board is to make a decision because it is the right thing to do. Not because they are being pressured with coercion or extortion. Additionally are the legal pitfalls that are created by such a decision as
mentioned earlier.
A final thought – When Ralph mandated the reinstatement and an honorary position of Brobst. This was not protecting one of his dealers. He is doing this because of obvious personal ties with Brobst. Using his professional position, gambling corporate injury for a party not in the corporation seems very risky. I looked up definitions of coercion and extortion. I would have concern that Ralph is opening himself up to someone like an attorney general looking further into this. High profile people are big targets and make a lot of news and they have to be extra careful to avoid even the appearance of coercion for personal reasons. If you have any doubt on this please give Bob Carroll a call or encourage Ralph to fully run his threat by his own corporate and personal attorneys in a full and honest way so they can properly
advise him.
Honorary positions are earned through good behavior. As you saw, not one director felt Jon has earned that and not one would support caving into Ralph in such a backhanded demand.
No one wants to see Ralph do something that has such potential to harm himself but he is getting very close and we have contained it pretty well so far. But if he cuts off the club we won’t be able to contain this or help him any more.

The following hypothetical is something no one ever hopes closer to reality. It is not a threat by anyone or the VCA by any means, simply looking at the potential of what could happen if Ralph follows through on cutting the club off, tries to undermine a Board of Directors of the VCA, and the uncontainable firestorm on the internet that could follow.

It would be beyond the ability of the people taking the high road to contain something like this and protect Ralph from what could likely be an adverse career impact :

***Press Release Below***

Ralph Gilles pulls the support of SRT from the Viper Club of America

Details are coming in that the Viper Club of America has been dealing with a problematic member, Jon Brobst owner of PartsRack, for over a decade. PartsRack provides aftermarket parts for Vipers and competes with Chrysler's Mopar division directly. Mr. Brobst was suspended by
the VCA Board of Directors as a defensive action to protect the club and its members after Mr. Brobst contacted the employer of a club member that was unhappy with his service, going so far as to tell that member's employer that he was an "ass" and shopping for Viper parts on company time. That suspension was recently extended due to his posting false information about the VCA as well as many personal verbal attacks. Hostile and disruptive behavior by Mr. Brobst has been well documented for a period spanning many years. The VCA warned him about similar behavior in 2010, yet he continued. While the actions of Mr. Brobst have been offensive in
nature, the response by the VCA Board has been defensive and protective, as required by their obligations of duty and fiduciary to the organization and its members.
The response of Mr. Gilles was to withdraw SRT support of a club that carries an annual membership number above 3,000.
There is no comment yet on why Mr. Gilles would undermine the board of a car club and penalize the club for its defensive actions against such an attacker or why he would interfere with the official matters of a car club in such way. Nor any comment on why he would choose to support a person that is not a licensed Chrysler dealer, but to the contrary has a history of
competing with Chrysler by selling cloned Mopar parts, negative posts about SRT such as the statement that "they bought the wheels on flea bay" for their 2010 Final Edition, and disrupting the operations of a club that Dodge itself originally created for its halo car owners.
Adding to the drama is the rumor of a splinter group of former directors of the club forming a new Viper car club and initiating such actions while they were still directors of the VCA. Legal counsel of the VCA did confirm that the club is pursuing personal recovery of monetary damages citing a gross breach of fiduciary from those having a part in the formation of a competing club at the same time they were acting directors. The VCA attorney would not
confirm rumors of the participation of Ralph Giles in the formation of the new club.

***END Press Release***

For many years now the officers have had his back. Through times of the Viper brand being for sale, to Chrysler’s bankruptcy, to the never failing support and promotion even when faced with the closing of CAAP and the uncertainty of there ever being another Viper produced. It continued with the Final Edition wheels and Jon Brobst posted about SRT buying them from E-bay. They defended Ralph and SRT without question.

** redacted insults about Ralph**

There are quite a few more examples of times in the past that we’ve had his back but that is not the pressing topic. The pressing topic is once again having his back but in the present and potential future. Ralph’s threat of withdrawing support of the VCA due to a legitimate decision of the board of directors concerns me not only for the club but for him, SRT, and the Viper program. While his threat can be contained at this time within the group you e-mailed it to, if chooses choose to follow through there will be no putting it back into the bottle and the sequence of events will be pretty bad for everyone. They
will be bragging to everyone they know that they have Ralph Gilles in their pocket.

Jon cannot resist proving that he “is in the know” and posts proudly. For example: That SRT bought Final Edition wheels from E-Bay, posting the ‘Ring record time early even after being informed that SRT wanted to wait and release it on their own site, as well as many other examples, including inside information he used to boast about getting from CAAP. He will toss Ralph, us, the club aside to prove to others that he is the person with the inside info. He’s done it in the past and no reason to think he won't do it again when given the chance. We can demonstrate just the opposite. We have kept
confidence even when it causes me personal headaches and opens me up to repeated attacks.

Ralph should take a step back and see that the common problem is not the people that have his back, but Jon, who continually stabs others in the back. His past support of him over the Board of Directors of the VCA is why this is such a massive issue today. It would have never become this large if he had not been an ear to him or his followers and instead simply supported the VCA and its thousands of members. Where this goes from this point forward is completely Ralph’s decision as the VCA has already made its own.
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Last edited by MTGTS; December 15th, 2013 at 09:00 AM.
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Old December 12th, 2013, 08:14 AM   #2
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So what are the remaining battles left to be fought? I was under the impression that the VCA VOA and VPA had now settled in to their new existences and that in short, that is the new life of all parties. Myself having not followed this story as of late.
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Old December 12th, 2013, 08:15 AM   #3
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o this is going to be good..
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Old December 12th, 2013, 08:16 AM   #4
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Wow. Spatz clearly thought that Ralph had the most to lose if this whole mess exploded.

I'd say he called that one wrong.
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Old December 12th, 2013, 08:20 AM   #5
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FTR - The press release I do not believe was by Spatz. It was in a different font/size in the letter and looked to have been copied/pasted. I think we can all guess who wrote that.
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Old December 12th, 2013, 08:33 AM   #6
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I would call it a very interesting glimpse into the minds and inner workings of the VCA. How they viewed the manufacturer and it's leadership. (as well as the "equal" standing of their relationship.

It also shows a lot of power concentrated in the hands of a few, and that they had no concern that they were not accurately reflecting or representing the Viper owners. Obviously - they had no issues keeping things from the members that were very important.
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Old December 12th, 2013, 08:34 AM   #7
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marv has always been a condescending douche, this just proves it. fuck him


and how anyone at the vca can say this is beyond me..
Quote:
its duty to be truthful and transparent in its responses to the people
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Old December 12th, 2013, 08:35 AM   #8
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keeping info from members? i'm shocked..
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its duty to be truthful and transparent in its responses to the people
Old December 12th, 2013, 08:52 AM   #9
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Talking its duty to be truthful and transparent in its responses to the people

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Originally Posted by plumcrazy View Post
marv has always been a condescending douche, this just proves it. fuck him

and how anyone at the vca can say this is beyond me..
If you are not right in your mind you can say it.............................bastards!
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Old December 12th, 2013, 09:18 AM   #10
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The hubris of some of these car club "Directors" is extraordinary. They're lifeguards in a bath tub acting as if they're head of navy forces in the Atlantic.

How they conceive of themselves on par with Ralph Giles is laughable, to the point of pitiful.
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Old December 12th, 2013, 09:41 AM   #11
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Marvin Spatz is the most condescending , disruptive and paranoid individual to ever sit behind the wheel of a Viper. He has done more to destroy the VCA than any other individual including CM and Lee. At least you saw CM coming, and Lee just proved to be a bumbling idiot. This guy just slithered up behind you and struck. Viper is a term used to describe a number of venomous snakes. Marvin is truly a Viper. Fortunately JonB has the antidote. This letter is beyond belief. Who the fuck do these guys think they are? Unbelievable!!!!
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Old December 12th, 2013, 10:27 AM   #12
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what everyone else has said, and, typical member-distracting VCA verbal diarrhea, taking the focus off of the real problems - lee and the marshalls. there always is "someone else" to blame isnt there?
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Old December 12th, 2013, 10:40 AM   #13
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Nobody is talking about the IRS audit Lee Stubberfield has been responding to on behalf of the VCA?

Or what about the CLA or "Cover Lee's Ass" deal Dan Everts put together over the illegal raffle?

What about Dan Everts' allegation against Ralph for accepting bribes from Maurice for that book deal?

What about Dan Everts' allegation that Ralph purposely held up the VCA raffle car to get back at the club?

No?

It's not only Marv but also the current bod caught up in the attack on Ralph.

Seems there are many more announcements forthcoming....
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Old December 12th, 2013, 11:21 AM   #14
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While have absolutely NO problem believing all of the above is true, is there is documentation to some of those issues?
With the way they are still acting over there, I would love to see more bombs dropped, but not until there is something to back up the claims.
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Old December 12th, 2013, 11:45 AM   #15
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Have not been following this trainwreck for awhile. I see where there is a post talking about an upcoming extraordinary event by VPA that will make everyone want to rejoin.
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Old December 12th, 2013, 12:32 PM   #16
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Quote:
Originally Posted by viper0002 View Post
Have not been following this trainwreck for awhile. I see where there is a post talking about an upcoming extraordinary event by VPA that will make everyone want to rejoin.

maybe Oprah has taken over the VPA and she is giving out free new vipers to all its members?

i would consider joining.
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Old December 12th, 2013, 02:55 PM   #17
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Quote:
Originally Posted by viper0002 View Post
Have not been following this trainwreck for awhile. I see where there is a post talking about an upcoming extraordinary event by VPA that will make everyone want to rejoin.
re: Viper Club of America Discussion Forums

Quote:
From what I understand, there is a huge announcement coming from Viper Parts of America that should put VCA on a solid financial footing for years to come.

Those that were thinking about not renewing their membership for next year might want to hold off until they get this latest update.

Many of the members that have left for another club will wish they had stuck around.

Wish I could break the news, but the people that put this together should be the ones to make the announcement.
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Old December 12th, 2013, 03:15 PM   #18
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maybe Oprah has taken over the VPA and she is giving out free new vipers to all its members?

i would consider joining.
LMAO!

+ rep for that...
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Old December 12th, 2013, 03:22 PM   #19
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I can see how VPA slashing prices an additional say 30% for members can spark some interest. Bad reason to (re)join a car club but a reason nonetheless.
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Old December 12th, 2013, 03:33 PM   #20
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While have absolutely NO problem believing all of the above is true, is there is documentation to some of those issues?
With the way they are still acting over there, I would love to see more bombs dropped, but not until there is something to back up the claims.
Yes, there is. Lots of it including recorded calls discussing the matter(s). Information will be posted soon.
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