Is this the place to air out my experience with a shop ? - Viper Alley - Dodge Viper Forum -SRT Viper
 
Go Back   Viper Alley - Dodge Viper Forum -SRT Viper » Viper Alley » Viper Discussions - Gen I & II
» Live Feed « · War Room · Graffiti Wall · Arcade · Viper Blogs ·  

Viper Discussions - Gen I & II Discussions of Viper-related subjects covering Gen-I and Gen-II models.

Is this the place to air out my experience with a shop ?

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Reply
 
Thread Tools Display Modes

Is this the place to air out my experience with a shop ?
Old June 8th, 2015, 12:59 PM   #1
Enthusiast
 
Rsi97gts is offline
Join Date: Jun 2013
Posts: 183
Rsi97gts is well liked with 180 pointsRsi97gts is well liked with 180 points
Rep Power: 9
Is this the place to air out my experience with a shop ?

My experience with undercover performance in NJ

Spoke to them for a couple months trying to decide who would tune my car after going to the pro efi system and over the phone everything seemed pretty smooth and I chose to use them due to d3 performance being so far away in TX ( I live in nc) rewind I scheduled an appointment for may 2nd and it was down hill from there...

showed up and I was told they made a mistake and scheduled another guy from Canada and he was already on the dyno when I got there at 10 am on Saturday and tuner said he would be done soon then we will get started..fast forward they didn't finish till 6pm and finally get my car on the dyno to figure out his software on the laptop wasn't even compatible with my ecu so we had to call Jason at pro efi to get update and he wouldn't be in town till 130 next day so we wasted all day and half the next...

day 2 on sunday we get started around 145 after he gets the update and finished the pump tune all the way till like 6-7 psi on wastegate and put the e85 in and tried to turn the boost up and problem 1 the boost controller wasn't wired up right so it was after 7pm and I was supposed to be back on the road by now to get back home my buddy and I had to work the next day so we hit the infamous 'run into problems should we leave it question ' ??

He talked me into leaving it saying he could finish it the following week and he was going to va to tune and he offered to bring the car there so I agreed and said cool....next week nothing was achieved and come Friday I finally got a call that said he was going to va the following weekend and they planned to finish tuning the following week....I stepped back and gave them some space and awaited a call or message till about wed-thurs and they responded Friday saying he is getting on the dyno that day and then followed up with the bad news that the car was now dropping fuel pressure and it would be next week again

fst forward 2 more weeks of them pulling the hat 4-5 times and checking over obvious things ( I specifically told the tuner after making my last post to check and make sure the plug is out of the rsi hat because I didn't remember removing it ) and he said it was and insisted I needed new pumps was the problem even tho these are only not even 500 miles old...so I called after a few days went by and the guy at front told me they ordered news ones and plan to put them in( with out even asking me ) just started throwing parts at the car..so i complained that i should be informed before you go throwing parts at my car especially since i just got those pumps a few months ago but if you think that's the problem replace them and he says they will replace them and if it isn't the problem he will eat the parts and labor and we hung up and left at that till i got a call 30 mins later saying its best if i order the pumps since I could get them cheaper at 140 each


I over night them for wed and called on thurs to make sure they got them and he then tells me the tuner is going out of town and he wont be able to put them in till next week and I got pissed because what was the point of over nighting them 77$ down the drain and said this is the 5 week of jacking me around im coming to get the car this weekend and ill fix everything myself and I got no reply till about 12 pm that night from tuner he starts sending me pics apparently he stayed late and started working on the car and guess what the problem was.....the 3 plug was blocked off like i told him weeks ago and yes I order pumps for nothing....he prob didn't want me to see that so he decided to start working on it and worst of all he sends me pics saying he still went on ahead and use the new pumps and its all installed ready to go for tomorrow 1st thing in am on the dyno itll be ready by Saturday for me to pick up

Friday gets here and i don't hear anything till after 6 pm they finally start on it and i get a video of it loading up on the dyno so i load up the trailer and hit the road and get about 3 hours out to get a message from tuner saying he ran out of time and its going to be a soft tune he cant get it to stop spinning on 12 psi...didn't complete the traction control or use any of the pro efi features and he wish he had more time but he had to go....so at this point i decided to leave it again because the bill was the same and i wasn't getting what i was paying for and i told him no if ands or buts ill be there Saturday next week FINISH the car.....

He didn't start on it till Friday once again and told me the car made 1096 on 15 psi on his mustang dyno and he had to stop due to he thought i needed a second scavenge pump on the passenger side turbo because the more boost the more it smoked...i said ok that's good enough ill be there in the am...got there and he pulled the car around and it sounded like SHIT like its running on like 2 cylinders or something and barely would run to make it up the dyno....he insisted it was just the tps sensor needs to be replaced....loaded up the trailer in which he guided me up and completely put me in the left side and scratched the hell out of the side skirt that i just had repainted and fst forward i get the car home and i knew something was wrong because the car sounds so bad i decided to pull the plugs and they looked ok but i still changed them, pulled the side skirts and problem 1 the turbo wasn't even connected to the header on the drivers side and everything from the flex pipe down was loose as shit..i could turn the vbands with my finger by pressing on them all....there was atleast 10 bolts sitting under the hood from things taken apart and not put back, my gas gauge is not working (something they did taking it out so many times, they crushed the gasket between the hat and tank and left it off...it took me about 4 hours to get it back together and i fired it up and the car still has a major skip and car still wont run so i quit last night and im about to go out and get video for you guys to give me input.....

i hope my new motor isn't toast



97 gts with rsi stage 2 kit with gt42r 74 mm turbos, custom 4 in exhaust,fully built new motor ,heads , cams, all the works that i put 500 miles on and took it to them is a lot better conditions then i received it Saturday

to be continued

Last edited by Rsi97gts; June 8th, 2015 at 04:16 PM.
  Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 

Old June 8th, 2015, 01:05 PM   #2
Landscaping Professional
 
GTS Dean's Avatar
 
GTS Dean is offline
Join Date: Jan 2003
Location: New Braunfels, Texas
Posts: 13,371
GTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 pointsGTS Dean is not afraid of bears with 60375 points
Rep Power: 426
U bet, but the shop will be afforded an opportunity to express their side.
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 01:10 PM   #3
Suspended

 
BlackSnake99's Avatar
 
BlackSnake99 is offline
Join Date: Aug 2009
Location: wherever
Posts: 25,523
BlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 pointsBlackSnake99 is not afraid of bears with 1453130 points
Rep Power: 9711
Let's hear it.
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 01:21 PM   #4
Senior Member
 
hockeypuck's Avatar
 
hockeypuck is offline
Join Date: Jul 2007
Location: Mass
Posts: 482
hockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 pointshockeypuck is The Man with 2287 points
Rep Power: 29
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 01:22 PM   #5
Senior Member
 
ViperTony's Avatar
 
ViperTony is offline
Join Date: Oct 2007
Location: Can't Fix The Stupid
Posts: 5,000
ViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 pointsViperTony is not afraid of bears with 53684 points
Rep Power: 372
T minus.....
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 01:42 PM   #6
Senior Member
 
dave6666's Avatar
 
dave6666 is offline
Join Date: Dec 2006
Posts: 31,583
dave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 points
Rep Power: 257
Spill it or permaban.
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 03:05 PM   #7
Senior Member
 
ZZ SRT's Avatar
 
ZZ SRT is offline
Join Date: Aug 2013
Posts: 1,212
ZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 pointsZZ SRT is not afraid of bears with 7031 points
Rep Power: 54
Undercover Performance in NJ.

He mentioned it in a post awhile back.
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 03:06 PM   #8
Senior Member
 
plumcrazy's Avatar
 
plumcrazy is offline
Join Date: Jul 2003
Location: ALL OVER
Posts: 22,683
plumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 points
Rep Power: 1124
there is nobody in NJ to talk to concerning vipers.....at all !
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 03:10 PM   #9
Senior Member
 
eucharistos's Avatar
 
eucharistos is offline
Join Date: Mar 2008
Posts: 1,046
eucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 pointseucharistos is not afraid of bears with 9514 points
Rep Power: 76
Quote:
Originally Posted by plumcrazy View Post
there is nobody in NJ to talk to concerning vipers.....at all !
https://www.viperalley.com/forum/anyt...hy-people.html
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 03:20 PM   #10
Senior Member
 
dave6666's Avatar
 
dave6666 is offline
Join Date: Dec 2006
Posts: 31,583
dave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 pointsdave6666 is not afraid of bears with 34347 points
Rep Power: 257
So was he Viper number 1 to them? They learned how to tune (or not...) Vipers using his car?
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 05:27 PM   #11
Enthusiast
 
Rsi97gts is offline
Join Date: Jun 2013
Posts: 183
Rsi97gts is well liked with 180 pointsRsi97gts is well liked with 180 points
Rep Power: 9
Watch "Start up doesn't sound right on drivers side" on YouTube
https://youtu.be/02k5HyV7IuM


Finished product
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 05:29 PM   #12
Enthusiast
 
Rsi97gts is offline
Join Date: Jun 2013
Posts: 183
Rsi97gts is well liked with 180 pointsRsi97gts is well liked with 180 points
Rep Power: 9
Before it went in

https://youtu.be/gm3-mf9fKE4
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 05:35 PM   #13
RMPL
 
sundiego's Avatar
 
sundiego is offline
Join Date: Jul 2003
Posts: 21,079
sundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 pointssundiego is not afraid of bears with 175080 points
Rep Power: 1195
"I've always wanted to work on one of those"
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 06:12 PM   #14
Senior Member
 
intense5.5's Avatar
 
intense5.5 is offline
Join Date: May 2009
Location: WSZinNJ
Posts: 1,424
intense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 pointsintense5.5 is not afraid of bears with 12907 points
Rep Power: 98
Car sounds like shit in both videos. Change the plate to twintoros.
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 06:13 PM   #15
Camel Farmer
 
BAD68GTO's Avatar
 
BAD68GTO is offline
Join Date: Jul 2003
Location: Communist New Jersey and Thailand
Posts: 9,841
BAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 pointsBAD68GTO is not afraid of bears with 65545 points
Rep Power: 458
Send a message via AIM to BAD68GTO Send a message via Skype™ to BAD68GTO
OP neglects to say I personally went up there after talking with OP and talked to shop when fuel issue started and told them to check the block off, and I could help out if needed. I wanted them to know there was someone local that was a friend of OP. I talked to the guy for about 25 minutes on a Saturday and he understood to check the block offs.

Last edited by BAD68GTO; June 8th, 2015 at 06:27 PM. Reason: EDITED IRREVELENT INFORMATION
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 06:27 PM   #16
Senior Member
 
plumcrazy's Avatar
 
plumcrazy is offline
Join Date: Jul 2003
Location: ALL OVER
Posts: 22,683
plumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 pointsplumcrazy is not afraid of bears with 164368 points
Rep Power: 1124
so is the OP a douche ? or a big douche ?
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 06:49 PM   #17
n00b
 
Viper_Wanted's Avatar
 
Viper_Wanted is offline
Join Date: Apr 2014
Posts: 20
Viper_Wanted is unremarkable with 10 points
Rep Power: 0
Just a thought... Did they move the spark plug wires around? Make sure the plug wire order on the coil packs is correct
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 07:18 PM   #18
Enthusiast
 
racegate is offline
Join Date: Apr 2010
Location: Atlanta, GA
Posts: 179
racegate made Varsity with 1116 pointsracegate made Varsity with 1116 pointsracegate made Varsity with 1116 pointsracegate made Varsity with 1116 pointsracegate made Varsity with 1116 pointsracegate made Varsity with 1116 pointsracegate made Varsity with 1116 pointsracegate made Varsity with 1116 pointsracegate made Varsity with 1116 points
Rep Power: 18
I'm sorry to the OP that you went through this.

I don't want to sound preachy, but please take these cars to the shops that have the track record of working on them, with the kind of response, and results you want. Otherwise it will just end in piles of frustration. Too many Viper owners have come upon this fate, and it sucks.

I hope you get this resolved to your satisfaction.
  Reply With Quote Quick reply to this message

Old June 8th, 2015, 09:29 PM   #19
Enthusiast
 
Rsi97gts is offline
Join Date: Jun 2013
Posts: 183
Rsi97gts is well liked with 180 pointsRsi97gts is well liked with 180 points
Rep Power: 9
Watch "Normal" on YouTube
https://youtu.be/wuAgFE8BQpQ

Here's a good video of how it sounded before they touched it
..thanks race gate I hope the damage isn't too bad also...I just did a compression test and all cylinders were within 15 psi so I'm pulling valve covers tomorrow wish me luck


And yes I'll check the coil packs tomorrow because it does sound like that could be a possibility
  Reply With Quote Quick reply to this message

Old June 9th, 2015, 11:27 AM   #20
Enthusiast
 
Rsi97gts is offline
Join Date: Jun 2013
Posts: 183
Rsi97gts is well liked with 180 pointsRsi97gts is well liked with 180 points
Rep Power: 9
Did a compression test and all were within 10 psi of each other so I plan to look at the exhaust on that side and check for leaks again then next is to pull valve covers
  Reply With Quote Quick reply to this message
Sponsored Links
Advertisement
 
Reply

  Viper Alley - Dodge Viper Forum -SRT Viper » Viper Alley » Viper Discussions - Gen I & II

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Viper Alley - Dodge Viper Forum -SRT Viper forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:
Insurance
Please select your insurance company (Optional)

Log-in



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes
Postbit Selector
Switch to Left (legacy) postbit Use Vertical (Legacy) Postbit

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Wanted to tell you guys about an awesome shop experience Charlie C Viper Vendors & Tuners 12 June 4th, 2014 08:42 AM
parts, best place to shop ???? kyle99 Viper Discussions - Gen I & II 7 July 4th, 2010 01:00 PM
What is the best place to shop for Viper Collectibles? wtgilles Viper Collectables, Apparel or Merchandise 4 June 12th, 2006 07:31 PM
Anybody with body shop experience. Need some repair advice. J DAWG The Garage 7 June 1st, 2003 09:03 PM



All times are GMT -5. The time now is 01:47 AM.

vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
ViperAlley.com is in no way affiliated with Daimler Chrysler. Dodge, Viper, RT/10, the Viper logo and likeness are registered trademarks of Daimler Chrysler.
The contents of this site are owned by ViperAlley.Com and may not be used or reproduced without the express written permission of the Administrator.