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What this guy did was take my fog light housing that needed to be rechromed from a lamborghini Diablo. Carello does not make these lights anymore and they are worth their weight in gold. I happen to get a set second set of Diablo fog lights that required some work to make them right. I thought it would be good to have a back up set. I ask this person if he could chrome them and he say no problem. I pay him in advance trusting he will do a good job. I send the fog lights in a small box and since they were needing to be refinished anyways...packing is not a huge deal. I put a little bit of packing in the original box to help them from not banging against eachother during shipping.
This person partially chromes my fog light housing and does not finish the entire housing like he was suppose to and agreed on. He then sends all four of them back to me and does not use any box stuffing to prevent the partially finished lights from banging around in the box. He could of gone to his bathroom and shoved toliet paper in the box to protect them from hitting eachother. When I contact him and he say's it my fault for not sending him extra box padding when I shipped the lights to him. He then says that it's his employee's fault and wants me to send him more money to fix his incomplete work and poor packaging. I spent about $170.00 with him to do this small job, but he has no follow through customer service skills and blames it on his employees like it's not his fault.
This experience with this wanna be vendor is the reason why I take care of all my customers like the way I do. I don't want you to feel like I do when dealing with people who talk big and deliver small. I am just giving a warning of my experience with this person. If you do business with him then that is up to you. You can count on me not treating my customers like the way he did with me.
I will be sending off my lights to another person who chromes. I have some 18 Lamborghini Wheels from a Diablo Roadster which are about $8K wheels that will need to be chromed and I tell you what I am glad I didn't send these OZ 3 piece wheels to this person.
Good luck to anyone who deals with this guy. Pictures coming soon of his workmanship.
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1992 Black Lamborghini Diablo
1992 Red Ferrari 512TR
1998 Silver Viper GTS Supercharged. RIP
www.qualitywires.com wires for your viper and now ceramic coating for your exhaust!
Last edited by silvergts1998 : July 23rd, 2008 at 01:28 PM.
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