If that sort of thing happened under the new leadership we would cover everything affected either by accident insurance or out of our own pocket. This is assuming that everything is legit after an in depth investigation.
Assuming it was legit. This is why I started a thread about RSI. You need to post less Doug. Your answer wreaks of sarcasm. Sounds like an atty covering the tracks of his guilty client. The more you post the deeper you dig your own business grave. You need to let this thread die Doug before more ex RSI customers start to voice their opinions.
In depth investigation, that line sealed it for me.
After his response who in their right mind would want to call RSI to talk about
a legitimate problem that arouse from their work. Most would never call you back after reading your posts. I rather move on and have someone else fix it and then share the experience with other owners.
__________________
10.40/ 1.65 60' time on Pirelli Street tires.
Assuming it was legit. This is why I started a thread about RSI. You need to post less Doug. Your answer wreaks of sarcasm. Sounds like an atty covering the tracks of his guilty client. The more you post the deeper you dig your own business grave. You need to let this thread die Doug before more ex RSI customers start to voice their opinions.
You've asked me why I can't let this die but for some reason refuse to answer that question yourself.
A few people out of a ton of cars that the old RSI built had problems. Some of the many RSI cars actually burnt to the ground. Ferrari's catch on fire all the time, owners regularly carry fire extinguishers because of it, and they have five year waiting lists for people to pay well over MSRP. The owners call their insurance company, not Ferrari.
This sub-forum was created for RSI and RSI's customers to interact with the viper community to provide you guys with better parts and service. If you have a problem with us PM me, post up a thread, or do whatever you want but please refrain from dragging it out in this thread.
There are a myriad of reasons why this is a fruitless endeavor but none so valid as the fact that whatever happened was between owners of the cars and the owners of "old RSI".
I assure you that if you've detected any sarcasm in any of my posts within this thread it was in error.
So in other words, you choose to take no responsibility for what "your company" hass done in the past.
Why is it that the pass the buck syndrome seems so prevalent here?
Good luck with your new ventures, but I have the distinct feeling getting any additional business from here is a very unrealistic expectation.
And if you would like, I will start a new thread detailing MY specific experience.
Take some solace in knowing that Dougie dropped a grand here in ONYX sponsorship and it is running him 500/month to keep that sponsorship flying with little or no chance of anyone here sending him as much as a lawnmower to repair.
Take some solace in knowing that Dougie dropped a grand here in ONYX sponsorship and it is running him 500/month to keep that sponsorship flying with little or no chance of anyone here sending him as much as a lawnmower to repair.
That might make me feel better if it wasn't for the $$$$'s I was out in the transaction well exceed that.
So in other words, you choose to take no responsibility for what "your company" hass done in the past.
In this case, that may be true; but that doesn't read as a blanket statement to me, sounds more like a case-by-case basis. From a practical perspective, wouldn't it make sense that a new owner would have to find "reasonable" solutions to issues that were outside his control? If someone wants more than they can offer, well, where does compromise leave you?
In this case, that may be true; but that doesn't read as a blanket statement to me, sounds more like a case-by-case basis. From a practical perspective, wouldn't it make sense that a new owner would have to find "reasonable" solutions to issues that were outside his control? If someone wants more than they can offer, well, where does compromise leave you?
MP, I don't post alot here nor do I stir any unnessacary drama, but in this case no resolution was offered just a "hate to hear that happened". This sounds like, go get bent, to me.
I think it's more of a "is there a better way to resolve this" than debating the meaning of the word "warranty". It seems to me he has practical limitations on just what he can or is willing to do for a customer he had no involvement in and you feel that the previous owners owe you for what went wrong with your car - maybe you need some kind of arbitration? I don't know, just not sure that you are any closer to a resolution than you were when this post started and I'm trying to say there might be a better way.
As opposed to the socialist version of MP, I find the capitalist version steeped in reason and possessed of a calmer demeanor that causes me to reflect. I shall myself, seek in the future, to embrace capitalism with renewed enthusiasm.
There is a good solution to our new member dontyouwish. Continue to share our experience about the crooked practices of RSI. Once this stops they will continue to lie, cheat and steal from the general public. It is quite obvious from Dougs posts that any claims must have in-depth investigations followed by his lawyers reviewing all the facts. Once to much evidence is gathered RSI will be sold again so they can wreak havoc on the Viper community. Doug tell us some more lies and how many satisfied customers you have.
It is nice to see RSI making AE's & then coming in under there new phony names and trying to spread good will. Dontyouwish is really Doug trying to play the role.
There is a good solution to our new member dontyouwish. Continue to share our experience about the crooked practices of RSI. Once this stops they will continue to lie, cheat and steal from the general public. It is quite obvious from Dougs posts that any claims must have in-depth investigations followed by his lawyers reviewing all the facts. Once to much evidence is gathered RSI will be sold again so they can wreak havoc on the Viper community. Doug tell us some more lies and how many satisfied customers you have.
It is nice to see RSI making AE's & then coming in under there new phony names and trying to spread good will. Dontyouwish is really Doug trying to play the role.
Rich, I am not Doug. I am kind of a new member that just decided to enjoy this site last night. I had to have 5 posts before I could start posting pics. That is all
Interested in allowing the public hear anything you have to contribute. Positive or negative. After all, you were one of their customers. Who better to inform others on RSI then somebody who spent thousands of dollars with them.
It is a legal issue between the owners of "the RSI" that built his car. None of the previous owners are involved with Racing Solutions as you see it today. You are correct we purchased the public name (among other things).
We did not purchase the accounts payable, the accounts receivable, or any legal issues that might be on-going with the old company. Legally it is called an asset purchase, not a stock purchase. a stock purchase means we pick up right where the old company left off, which is the kind of purchase we did not do.
We are here to be 100% responsible for OUR actions, not the actions of the previous owners and what they did that may be right or wrong. We are here to offer the community our expertise and skills and help where we can. We will own up to everything we do and take care of any issues that may arrise from doing such. If anyone has something to discuss about business transacted with RSI from the first half (roughly) of this year or older, please contact Jason Calzada or Gerald Cashiola, the owners of that business.
Jason can be found at Hennessey Performance in Houston, and everyone (as I understand it) would love to find Gerald. Racing Solutions as it exists today is owned and operated by different owners with a different standard of how things are done, which I feel is evident given the other companies they own and how those companies take care of their customers.
All things considered, I would've chosen a new name for your company rather than spend forever trying to point out the difference between the 'old' company, and the 'new' company.
- If the old company does in fact have a less than superb past...
Who in their right mind would scoop up Enron for their new company's name ??
Last edited by FE065 : November 29th, 2007 at 12:10 PM.
