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The fact of the matter is that there isn't anyone here that built those cars. I won't go so far as to speculate why they caught fire but it must suffice to say that the previous company did some things that none of us agree with.
We have gone to great lengths to improve products and customer service well beyond simply satisfactory levels. There are a lot of great things on the horizon.
RSI's survival is directly related to customer relations and product quality. I assure you no one takes this more seriously than me.
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