[mbccenter]

Originally Posted by Doug at RSI

So as to avoid any confusion, I will clarify what I meant when I said "We do not offer warranty on performance builds for a reason." My statement was not clear and I apologize for not detailing it out more. My fault for being in a hurry and trying to a hundred things at once.

Here is what we do not do:
We do not offer a 100% no-questions-asked blanket warranty on our builds. We do not tell a customer he can go out and run his car at 220mph at redline until it blows up and bring it back and we'll replace $50,000 worth of stuff at our expense. If you know of a place that does that please inform me.

Here is what we do include with every build:
A warranty for all of the work done, whether it be a TT kit, supercharger, exhaust, built motor, brakes, etc. A lot of times the warranty is that of the manufacturer, for example if you want Brembo brakes installed. If there is a defect in the part used, you are covered 100% under the warranty of that part.

Other times the warranty is ours, for example our TT kit or motor. Should your Racing Solutions part fail within 1 year, we will get your Viper (or that specific part where applicable) back here and determine the reason for failure. If there is a defect in our workmanship, you are covered 100% for both the part(s) effected and our labor to replace it.
I covered this in post #8 when I stated "I just wanted you guys to know that I take this very seriously and will do the right thing, whatever the cost, if we are at fault." However, again, I failed to detail it enough what I meant, sorry guys.

Hopefully this clears up our warranty details and process for any work done here at the Racing Solutions. If anyone has any questions about this or you feel I need to explain something in greater detail, please let me know.

Thanks!

Doug

How about a Blue and White GTS TT build of yours that never left you state without burning to the ground. Are you going to cover that?