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Old September 23rd, 2007, 06:01 PM   #3
Emanon
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Have you looked at the transactions that are getting bounced back? Have you noticed a pattern (i.e. Large group of college kids with a $150 tab, Single men, older women, etc.).

It must suck for you. In addition to loosing a percent of every CC sale, you loose some orders completely. But I personally think if I was out to eat and had some wait staff ask for my ID when I was paying the bill, I would be a little put off, especially if I was a regular there.

It's like a catch 22. You really shouldn't only ID certain people (i.e. ONLY BofA CC users, people you don't recognize, people with large tabs), but you also don't want to insult your regulars or semi-regulars.

It sounds like a relatively insignificant amount, maybe you should just accept it and call it part of your cost of sales?
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