Hilarious dialog!!!
But, ...
The real problem is that there IS NO MORE CUSTOMER SERVICE in this world!!! Yes, there are a few exceptions (like most of those companies involved with Viper parts/service/suppliers; i.e., Sean/ROE RACING, David Weaver, Len M., and Jon B. to quickly name a few that I know.)
But, outside our little Viper world, it is phucking mind-boggling how little Companies actually give a shit about their customers these days!
Sadly, I see it every day in all types of industries!!! (Most recently at U-Haul, and from a General Manager, no less, with four people that I observed.)
Maybe being in sales all my life, and true customer service instilled early in my career, I grew up with a whole different mind set.
I guess that there are so many companies that have so much more business than they want, so they really just do not care!!!