Viper Alley - Dodge Viper Forum - View Single Post

**BlownGTS** · March 17th, 2004, 10:26 AM

This is all too familiar. I have a set of fully polished HRE 547R's. It took forever to get them, as I think most have experienced when purchasing from HRE (suppliers). No biggie, you want them perfect so you wait. After I finally got mine they looked great EXCEPT for a place on the back left outer rim where the damn clear is peeling. I have been in "negotiations" for over a week now. WTF? The rim is screwed up, for this much damn money they should simply say, we will pick it up, have it over nighted to us, fix it ASAP ( I want it turned in a week), and ship it back to you overnight. I run a business and this is how I correct any problems I have with customers. HELLO, the customer is always right.....I think HRE has forgotten or never learned this. I mean these are not cheap wheels by any stretch. Rest assured this will be my last set I ever buy or recommend anyone buy. There are way to many other choices out there to have to put up with this kind of customer service. IMHO.

March 17th, 2004, 10:26 AM	#7
BlownGTS Senior Member BlownGTS is offline Join Date: Nov 2003 Posts: 4,162 Rep Power: 8	Re: HRE WHEELS INC. This is all too familiar. I have a set of fully polished HRE 547R's. It took forever to get them, as I think most have experienced when purchasing from HRE (suppliers). No biggie, you want them perfect so you wait. After I finally got mine they looked great EXCEPT for a place on the back left outer rim where the damn clear is peeling. I have been in "negotiations" for over a week now. WTF? The rim is screwed up, for this much damn money they should simply say, we will pick it up, have it over nighted to us, fix it ASAP ( I want it turned in a week), and ship it back to you overnight. I run a business and this is how I correct any problems I have with customers. HELLO, the customer is always right.....I think HRE has forgotten or never learned this. I mean these are not cheap wheels by any stretch. Rest assured this will be my last set I ever buy or recommend anyone buy. There are way to many other choices out there to have to put up with this kind of customer service. IMHO.